FM SERVICES MENU

Scope of services

We offer a menu of services which can be provided either on phased and integrated basis or as individual service lines to assist your core business.

Our services are provided for both planned, under construction and completed real estate developments for individual towers, buildings and mixed-use community facilities, utilities, central laundries and serviced accommodation complexes.

Details


  • Internal Functional & Positional Resource Structure reviews (Client Management & FM Operator Management)
  • FM Business Plans & Procurement Strategies
  • Preparation of FM Design Guidelines and Operations Manuals
  • Community & Buildings Strategic & Operational Plans
  • Preparation of Management Plans – Administration, Management, Operations & Maintenance
  • Condition Audits: Plant, Equipment & Specialist Systems
  • FM Service Provider Performance Review Appraisals
  • Preparation of Fit-Out Guides and Fit-Out Manuals
  • Assistance in development of Tenants Welcome Pack (new developments)
  • Advice and assistance on Tenant Leases (from FM Operations & Service Charge perspective)
  • FM Asset Management Policies & Procedures
  • FM Asset Transfer Policies & Procedures
  • FM Resource Planning & Allocation Analysis
  • FM Maintenance Scheduling & Operations Planning
  • Preparation of RFP’s, Specifications, Contracts & SLA’s:
    • FM Operators
    • Utility Operators
  • Transition Advisory Services PFI’s and PPP’s
  • FM Procurement & Tender Evaluation Services
  • Utilities Metering Strategies, Specifications and Contracts
  • Management of FM Operator Mobilisation and Handover Services (new & existing projects)
  • Business Analytics and total cost of FM Analysis
  • Analysis and development of Building & Facilities Asset Registers (fixed & moveable)
  • FM Service Charge Modelling and service cost allocations (M2 selected currencies and service discipline and end user)
  • Preparation of FM Opex and Capex Budgets
  • FM Asset Life Cycle Cost Modelling
  • Benchmarking FM Service Provider Cost, Services & Resources
  • Audit and benchmarking FM Operators costs
  • Service Charge calculations (opex and capex) and apportionment between end users
  • Review, advice and development of FM organisations, business processes for Finance, HR and Operations applications
  • Transition planning & analysis from client “in-house” to “FM Outsourcing”” business Models & business processes
  • Quality Management System Requirements
  • Asset Management Specifications
  • Commissioning, Testing & Handover Specifications
  • Facilities Management Policies & Procedures
  • Operations & Maintenance Policies, Procedures & Manuals
  • Preparation of Community & Building Rules & Regulations
  • Advice, support and development of FM business processes required for CAFM system and integration points with other back office systems
  • CAFM system performance audits (existing systems)
  • System Business Needs Architecture, Structuring & Integration Analysis
  • System Specifications including Integration:
    • CAFM
    • HR & Finance (ERP Systems)
    • BMS’s
    • Command & Control Centres
  • RFP’s, Tender Documentation and Procurement System Vendors and Service Providers
  • Management (Client representative) System Configuration & System Implementation
  • System Vendor Contracts’ SLA’s & Support Services Agreements CAFM Automation Planning FM Service Provider Contracts, SLA’s & KPI’s
  • Concept Design Layouts & Specifications for new Laundry Facilities & Equipment
  • Market Demand & Laundry Utilities Demand Studies
  • Financial Studies
  • Options Analysis, Studies for outsourcing Laundry Operations
  • Preparation of RFP’s, Conditions of Contract & Specifications Laundry Equipment Supply, Installation, Commissioning & handover
  • Laundry Equipment Suppliers Tender Evaluation & Laundry Equipment Procurement Management Services